30 Days Free Return Policy

30 Days Free Return

We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free return policy within 30 days.

Initiate return request - Step 1 of return process

Initiate Your Return

Contact our customer service within 30 days of receiving your order to start the return process.

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Prepare item for return - Step 2 of return process

Prepare Your Item

Pack the item securely in its original packaging with all accessories included.

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Receive refund - Step 3 of return process

Receive Your Refund

Once we receive and inspect your return, we'll process your refund within 3-5 business days.

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Return Policy Details

Full Refund Guarantee

Get a complete refund of your purchase price.

30-Day Window

Return request must be initiated within 30 days of delivery.

Original Condition

Items must be returned in their original condition.

Easy Process

Simple, straightforward return procedure with our support team.

Have questions about our return policy?
Our customer service team is here to help.

Contact Support

Initiate Your Return

Initiate return request details

To start your return process, please contact our customer service within 30 days of receiving your order. You can reach us through the following methods:

When initiating your return, please have the following information ready:

  • Order number (found in your confirmation email)
  • Product name and quantity you wish to return
  • Reason for return
  • Photos of any defects (if applicable)

Once your return request is submitted, our team will review it and provide you with a return authorization number and further instructions within 24 business hours.

Prepare Your Item

Prepare item for return details

Properly preparing your item for return ensures a smooth processing experience. Please follow these guidelines:

  1. Pack the item in its original packaging whenever possible. This includes boxes, tags, and any protective materials.
  2. Include all accessories, manuals, and free gifts that came with your purchase.
  3. Print the return authorization form we sent you and place it inside the package.
  4. Attach the return shipping label to the outside of the package, covering any previous shipping labels.
  5. Seal the package securely with tape to prevent damage during transit.

For fragile items, we recommend adding extra padding to prevent damage. Please do not use excessive tape on the original product packaging as this may affect the condition of the item.

Note: Items returned without proper packaging may be subject to a restocking fee or rejection of the return.

Receive Your Refund

Receive refund details

Once we receive your returned item, our team will inspect it to ensure it meets our return criteria. Here's what happens next:

  1. Inspection process: Our team checks the item's condition and verifies all accessories are included (1-2 business days).
  2. Approval notification: You'll receive an email confirming your return has been approved.
  3. Refund processing: We initiate the refund to your original payment method (processed within 1 business day of approval).
  4. Refund delivery: The time it takes for the refund to appear in your account depends on your payment provider, typically 3-5 business days.

Refunds will be issued for the full purchase price of the item, excluding any original shipping charges unless the return is due to a defective product or our error.

If your return is denied, we'll contact you with an explanation and arrange to ship the item back to you at your expense.