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Find answers to common questions below. If you need further assistance, our team is ready to help.
Pre Sale Questions
Yes, some models feature removable foam layers or inserts so you can customize the pillow’s height and firmness to your comfort.
Our pillows are designed for all common sleeping positions, including side, back, and stomach sleeping. Please check the product details for position-specific recommendations.
We use premium materials such as memory foam, latex, and hypoallergenic fabrics. All pillows are free from harmful chemicals and certified for safe use.
Absolutely. Our pillows are made with hypoallergenic and anti-mite covers, making them ideal for allergy-prone or sensitive users.
Orders are typically processed within 24 hours. Delivery takes about 3–7 business days depending on your location.
Yes! We offer a 30-night risk-free trial. If you’re not satisfied, you can return the pillow within 30 days for a full refund (conditions apply)
Our products are manufactured in certified facilities in China, with strict quality control at every stage.
After-sales Service
The pillowcase is usually machine washable. For the pillow core, especially memory foam, we recommend spot-cleaning only. Always check the care label.
Our high-quality materials are designed to maintain their shape and support. Regular fluffing and occasional airing can further extend their lifespan.
Some pillows may have a light scent due to packaging. This is non-toxic and will usually dissipate after airing out for 1–2 days.
Yes, we offer a variety of ergonomic designs tailored for travel, neck support, and posture correction. Check each product listing for shape options.
We recommend replacing your pillow every 18–24 months for optimal hygiene and support.
Yes. Many of our pillows are designed with orthopedic support in mind, using contour shapes and memory foam to promote healthy spinal alignment and relieve neck pressure.